24/7 Service and Support

If you have an emergency or need a question answered after hours, please call
Our 24/7 hotline # Toll Free 888-928-3776 (WATER 76)

Click here for the Waterboy Whole House Service Manual

Basic Instructions:

If your timer has changed due to a  black out or from any other electrical change do the following :

Setting the Time of Day:

-SXT Valves (blue led light with black numbers)

1. Press and hold either the Up or Down buttons until the programming icon replaces the service icon and the parameter display reads TD.
2. Adjust the displayed time with the Up and Down buttons (PM indicated when pm icon appears near time display).
3. When the desired time is set, press the Extra Cycle button to resume normal operation. The unit will also return to normal operation after 5 seconds if no buttons are pressed.

-SE Valves (Red LED display)

1. Whenever valve is ‘in service’ the current time of day can be set
2. Use Up/Down buttons to set time to current time of day (PM indicated with dot in lower right corner).

*When Time of Day is set to correctly unit will flush at programmed time.

* Unit Bypass valves and their operation are described in Service Manual (Click on service manual icon above).

*If you receive an error message on screen unplug unit form power supply, wait 15 seconds , plug back in.

This will reset the computerized valve.

Most issues can be resolved by phone within a few minutes. For more details , please refer to the manual.

Thank you,

Superior Water